Epsom 01372 818299 | Reigate 01737 221999 | East Grinstead 01342 325 316

French speaking Administrator

2020-02-13 17:12:282020-04-02 Lloyd Recruitment
Job Type Temporary / Contract
Location East Grinstead
Area West Sussex, UK East Grinstead
Sector Office Support Other
Salary £26,000 + excellent company benefits
Currency GBP
Start Date
Advertiser Jenny Budd
Telephone 01342 325 316
Job Ref JB10204
Description
Lloyd Recruitment Services are working with a leading client in the East Grinstead area recruiting for a French speaking Administrator on a temporary basis from April to December.
 
Working 35 hours per week between 8am and 10pm Monday to Sunday (Inc Bank Holidays) Shifts within these hours.
 
Full training will be provided.
 
Purpose of job:
 
To provide extensive practical assistance to customers over the phone
 
Responsibilities:
 
  • Answer emergency telephones and take appropriate action
  • Keep a complete record of each emergency case and follow through all cases to completion
  • Check all paperwork for UK and foreign suppliers against agreed parameters
  • Advise callers and answer queries regarding claims relating to any policies
  • Possess complete knowledge of all procedures
  • Develop and initiate new procedures, or improvements to existing procedures implementing any changes with the Manager’s prior approval
  • Provide a first class service to callers
 
Experience required:
 
  • Customer service (Ideally inbound calls)
  • Emergency services calls experience (ideal not essential)
  • Professional telephone manner
  • Fluent in French (written and spoken) Essential
 
Salary up to £26K plus excellent benefits including 25 days holiday, contributory pension and lots more! 
 
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
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