Events Operations Assistant
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| Job Type | Permanent Full Time |
| Location | Redhill |
| Area | Surrey, UK |
| Sector | MarketingSales |
| Salary | £23K DOE plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325 316 |
| Job Ref | NF-9737 |
- Description
- Lloyd Recruitment Services is working with a leading B2B events organisations recruiting for an Events Operations Assistant to work across a large international portfolio of conferences and exhibitions
Job purpose: Provide on-site operations assistance at designated international exhibitions and conferences
Key tasks and responsibilities:
Upload exhibitor information to the website and ensure websites are up to date (floorplans, manuals etc.)
Update floorplans and circulate to sales department
Answer general exhibitor queries via email and telephone
Provide onsite assistance at designated events (will involve some overseas travel 2-4 weeks max per year)
Provide admin support and ad hoc tasks to the Operations Manager
To contribute to the overall efficiency of the department
Organise small to large sized conferences, dinners and exhibitions from inception to completion with guidance and support from the manager
Assist Operations Manager to deliver medium-large scale exhibitions
Order all necessary exhibition and conference services including but not limited to; catering, furniture, signage, AV, IT, features, staffing, freight, registration, stand fitting, carpet, electrics and security
Organise exhibitors and sponsors logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the sales team
Production and timely communication of correct and detailed technical information for exhibition, including the exhibitor manual
Respond quickly and calmly to requests from speakers, sponsors and exhibitors’ pre-event and onsite
Working closely with the sales and marketing teams, to seamlessly deliver the event
To arrange travel and hotel arrangements for staff within a budget
Maintain good levels of communication between sponsors, exhibitors and the rest of the team, before, during and after an event.
Manage inbound and outbound email communication with contractors & exhibitors keeping them up to date with all the required and updated show information.
Understanding the principles of floorplan design, including venue rules and health and safety parameters.
Actively involved on the show floor during the build-up, open days and breakdown.
Attending relevant training as required
Knowledge, skills and experience required:
IT Literate, this includes Word, Excel, PowerPoint and CRM systems
Team Player
Excellent attention to detail as accuracy pre-show is essential
Able to work to tight deadlines and under pressure
Excellent interpersonal skills at all levels
Good communication skills – written and verbal
Willing and able to travel and work overseas for 2-4 weeks per year
A foreign language would be an advantage
Experience in the conference and exhibition industry would be an advantage
Able to meet deadlines and resolve problems under pressure
Self-motivated and able to take responsibility
Organised, methodical and an effective problem solver
Ability to manage time effectively, whilst remaining calm in pressurised situations
Flexibility to work over weekends and evenings and travel worldwide when required
Salary: Up to £23,000 plus company benefits
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
