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Events Operations Assistant

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2019-07-30 16:24:471970-01-01 Lloyd Recruitment
Job Type Permanent Full Time
Location Redhill
Area Surrey, UK Redhill
Sector MarketingSalesOther
Salary £23K DOE plus excellent company benefits
Currency GBP
Start Date
Advertiser Nicola Francis
Telephone 01342 325 316
Job Ref NF-9737
Lloyd Recruitment Services is working with a leading B2B events organisations recruiting for an Events Operations Assistant to work across a large international portfolio of conferences and exhibitions
Job purpose: Provide on-site operations assistance at designated international exhibitions and conferences
Key tasks and responsibilities:
  • Upload exhibitor information to the website and ensure websites are up to date (floorplans, manuals etc.)
  • Update floorplans and circulate to sales department
  • Answer general exhibitor queries via email and telephone
  • Provide onsite assistance at designated events (will involve some overseas travel 2-4 weeks max per year)
  • Provide admin support and ad hoc tasks to the Operations Manager
  • To contribute to the overall efficiency of the department
  • Organise small to large sized conferences, dinners and exhibitions from inception to completion with guidance and support from the manager
  • Assist Operations Manager to deliver medium-large scale exhibitions
  • Order all necessary exhibition and conference services including but not limited to; catering, furniture, signage, AV, IT, features, staffing, freight, registration, stand fitting, carpet, electrics and security
  • Organise exhibitors and sponsors logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the sales team
  • Production and timely communication of correct and detailed technical information for exhibition, including the exhibitor manual
  • Respond quickly and calmly to requests from speakers, sponsors and exhibitors’ pre-event and onsite
  • Working closely with the sales and marketing teams, to seamlessly deliver the event
  • To arrange travel and hotel arrangements for staff within a budget
  • Maintain good levels of communication between sponsors, exhibitors and the rest of the team, before, during and after an event.
  • Manage inbound and outbound email communication with contractors & exhibitors keeping them up to date with all the required and updated show information.
  • Understanding the principles of floorplan design, including venue rules and health and safety parameters.
  • Actively involved on the show floor during the build-up, open days and breakdown.
  • Attending relevant training as required
Knowledge, skills and experience required:
  • IT Literate, this includes Word, Excel, PowerPoint and CRM systems
  • Team Player
  • Excellent attention to detail as accuracy pre-show is essential
  • Able to work to tight deadlines and under pressure
  • Excellent interpersonal skills at all levels
  • Good communication skills – written and verbal
  • Willing and able to travel and work overseas for 2-4 weeks per year
  • A foreign language would be an advantage
  • Experience in the conference and exhibition industry would be an advantage
  • Able to meet deadlines and resolve problems under pressure
  • Self-motivated and able to take responsibility
  • Organised, methodical and an effective problem solver
  • Ability to manage time effectively, whilst remaining calm in pressurised situations
  • Flexibility to work over weekends and evenings and travel worldwide when required

Salary:  Up to £23,000 plus company benefits
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
Job TypeClear
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