Customer Coordinator
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| Job Type | Permanent Full Time |
| Location | Reigate |
| Area | Surrey, UK |
| Sector | Customer Service Automotive |
| Salary | £20.5 - £30k |
| Start Date | ASAP |
| Advertiser | Mollie Egan |
| Telephone | 01737 221999 |
| Job Ref | ME.13646 |
- Description
- We are delighted to be working with an independent and growing business based in the Reigate area, whose main objective is to ensure they provide a friendly and professional service to their customers.
The company prides themselves on having excellent staff retention, with employees working for them for 8 years plus, coupled with a 4.7 star rating on Google.
As specialists in their field, they are incredibly busy - with continuous repeat business, they are able to offer long-term stability to their staff.
Duties:
Listening and documenting customers queries and ensuring this information is passed to Technicians
Consulting with technical staff and the end customer, about repairs and possible alternatives to expensive work
Providing the best service and cost quotes to customers, providing less expensive alternatives when possible
Answering questions about service outcomes
Scheduling appointments
Estimating repair costs
Your Experience:
A friendly and professional communicator
Enjoy building a rapport with customers and internal staff members
Confident with face to face and telephone communication
Excellent attention to detail
If you are looking to join a growing and independent business, this could be the company for you, so don’t delay and send your details to us.
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
