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Senior Systems Engineer


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https://www.lloydrecruitment.co.uk/job-search/9026-senior-systems-engineer/it/west-sussex/job2023-07-10 17:25:561970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location East Grinstead
Area West Sussex, UK West Sussex UK East Grinstead
Sector IT
Salary £35K - £45K DOE plus excellent company benefits
Start Date
Advertiser Nicola Francis
Telephone 01342325316
Job Ref NF13249
Description
Lloyd Recruitment Services is partnering with a leading MSP based in central East Grinstead to find a highly skilled and motivated Senior Systems Engineer. As a Systems Engineer, you will play a critical role in providing 3rd line support, handling complex issues, and driving technical project design and documentation. This is an excellent opportunity to work with a reputable company and further develop your skills in a dynamic and supportive environment.

 

Job Title: Senior Systems Engineer

Salary £35k-£45k depending on experience

Monday to Friday 37.5 hour week

 

About the Role:

 

As a Senior Systems Engineer, you will leverage your technical expertise in providing 3rd line support to clients. You will handle complex issues escalated from the Service Team, provide technical guidance, and ensure the successful completion of projects. Your role will involve collaborating with colleagues and clients, managing priorities, and delivering high-quality solutions.

 

Responsibilities:

 



  • Provide 3rd line support as required, including on-site activities in your assigned region


  • Handle complex issues escalated from the Service Team and provide technical guidance and escalation when necessary


  • Drive technical project design and documentation, taking into account the unique requirements of each client


  • Participate in a rotating schedule for Out of Hours cover alongside other colleagues (very ad hoc calls)


 

Required skills:

 



  • Experience working client side for an MSP


  • Good account management experience


  • Ability to work independently as well as collaboratively within a team environment


  • Excellent communication skills to effectively interact with colleagues and clients


  • Strong delegation and escalation abilities


  • Logical problem-solving skills to resolve technical issues efficiently


  • Efficient, well-organised, and able to prioritise tasks effectively


  • Project management skills with the ability to update stakeholders and manage risk


  • Possession of a valid Full Driving Licence and own transport


 

Proficiency in the following technologies:

 



  • Citrix Virtual Apps and Desktops


  • Microsoft Exchange (all supported versions)


  • Microsoft Active Directory


  • Virtualisation knowledge, including Hyper-V/XenServer/VMware


  • SAN knowledge, such as Open-e DSS/Dell EqualLogic/IBM DS Series or equivalent


  • Familiarity with network routing, phone systems, web servers, Office365, and Microsoft SQL is an advantage


 

Education:

 



  • Mathematics and English qualifications equivalent to GCSE C or above


 

Qualifications:

 

One or more of the following qualifications are valuable, and progress towards them will be considered:



  • Microsoft qualifications


  • Citrix CCP or CCE or equivalent


  • Cisco CCNA or equivalent


  • CompTIA qualification


 

Salary £35k-£45k depending on experience

 

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

 

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

 

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

 

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

 
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