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Process Improvement Project Manager


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https://www.lloydrecruitment.co.uk/job-search/8968-process-improvement-project-manager/customer-service/leicester/job2023-06-23 11:53:121970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Remote
Area Home Based, UK Home Based UK Remote
Sector Customer Service ITTechnology
Salary £36,000 - £38,000
Start Date ASAP
Advertiser Kim Williams
Telephone 01372818299
Job Ref KW13198
Description
Process Improvement Project Manager

 

Please Note:

This opportunity will cover Nationwide projects, and will be a work from home role, reporting into Hampshire base office.

 

We are seeking someone with a range of skills to work within this fast-growing technology business, where emphasis is to tailor solutions to each individual client.

 

This will be a broad-ranging project management role, critical to the success of this service delivery function.

 

Key responsibilities will include:


  • Process Mapping – ability to document and define current processes across various business functions and streamline to enable business efficiencies


  • Project Management – using Prince2/Agile project life cycle to effectively document, plan and execute a range of internal projects in line with corporate strategy


  • Resource planning - working in close collaboration with internal stakeholders to identify and align project deliverables with the adequate resources


  • Woking as part of the PMO team to support both individual and team development needs


  • Co-ordinate and liaise with colleagues to support a great service to internal and external clients.


  • Effective communication at senior level, presenting progress, risks and mitigations, benefits


  • Schedule and coordinate internal and external meetings that balance consensus building with decision-making; document and communicate outcomes/actions.


 

What you can bring to the table:


  • Proven previous and relevant experience in a similar role (if from a solution-based environment even better)


  • Proven experience in managing projects within CRM, ERP, finance platforms


  • Excellent MS Office (Word, Excel, PowerPoint, Visio and Project) skills essential


  • Prince 2 / Agile Project Management skills or equivalent


  • Lean 6 Sigma or equivalent


  • Excellent communication skills


  • Time Management skills


  • Team Player


  • Driving License


  • Excellent levels of spoken and written English


  • The ability to communicate and interpret issues


  • Excellent attention to detail


 

Benefits to expect:


  • £38,000 basic


  • Commission package


  • Extensive training and on-going support across the entire Agile product portfolio


  • 23 days holiday rising to 28, plus bank holidays


  • Voucher and Discount Hub


  • Healthcare Cash Plan


  • Company bonus scheme


  • Cycle to work scheme


  • Opportunity to work from home, reporting into Hampshire base office.


 

 

 



Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

 

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

 

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

 

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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