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Customer Service Account Manager


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2022-06-24 16:05:141970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Uckfield outskirts
Area East Sussex, UK East Sussex UK Uckfield outskirts
Sector Customer Service Office Support Sales
Salary £24,000-£30,000
Start Date
Advertiser Nicola Francis
Telephone 01342325316
Job Ref JB12146
Description
Lloyd Recruitment Services are currently working with a reputable business on the outskirts of Uckfield who are currently in search of a Customer Service Account Manager to join their team on a permanent basis.
This company has a fantastic opportunity for an experienced and competent Customer Services/ internal account manager to help lead the team, drive sales and enhance the customer experience.
They are extremely proud of their products and their ethos and delivering the best possible customer service is key to all that they do.
The ideal candidate will be able to:
  • Deal directly with customers either by telephone, email or face to face
  • Respond promptly to customer enquiries
  • Handle and resolve customer complaints
  • Obtain and evaluate all relevant information to handle product and service enquiries
  • Provide pricing and delivery information
  • Set up new customer accounts
  • Process orders and requests
  • Organise workflow to meet customer timeframes
About you: 
The successful candidate will be a self-motivated individual with a proven track record in delivering exceptional customer service and be proficient in internal account management. You will thrive in working as part of a team and achieving high standards. Excellent attention to detail, self motivation and a passion for delivering the best service are paramount. You must be IT literate, including Microsoft packages, confident in problem solving and demonstrate the ability to use your own initiative.
What’s in it for you?

You will be working Monday to Friday. The working week is 37.5 hours, 9am - 5pm
  • Salary of £24k to £27K, OTE £30K
  • Some hybrid working available
  • Onsite parking
  • Development opportunities
  • Working for a reputable and established business 
NB Please note due to company location, applicants must be drivers
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
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Nicola Francis
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