Patient Coordinator
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| Job Type | Permanent Full Time |
| Location | Crawley |
| Area | West Sussex, UK |
| Sector | Office Support |
| Salary | £20,200 plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325316 |
| Job Ref | NF12114 |
- Description
- Lloyd Recruitment Services are pleased to be working with an independent, family run business based in Crawley who are currently looking for a Patient Coordinator will help manage the ordering process.
As the Patient Coordinator you will be responsible for speaking with customer and 3rd parties to ensure orders are completed in a timely manner. You will also be responsible for a variety of administration duties.
Our client delivers first class customer service, and they are extremely proud on the service they provide to their patients! If you want to be a part of a company that makes a REAL difference to people’s day to day lives then we would love to hear from you!
What’s in it for you?
Salary: £20,200 plus benefits
NHS Blue Light Card (Discount package for NHS workers across retail, hospitality, leisure and travel)
Working for part of the NHS
Free Parking on site
Pension and holiday entitlement plus bank holiday
Full training will be provided so our client will consider candidates from all backgrounds (office and non office based experience)
Working hours are 9-5 Monday to Friday
Tangible progression
Christmas Bonus, Christmas Party, Summer Party
The role:
The role of Patient Coordinator is focused on speaking with a variety of people including 3rd parties and suppliers.
Your responsibilities will include but are not limited to:
Work with the customer services teams to ensure customers receive their goods on time
Communicate with 3rd parties to amend or follow up on requests
Process customer orders
Work with purchasing and warehousing to ensure we have the correct stock
Support team leaders with priority orders
Provide best in class services to our customers
About the candidate:
The ideal candidate will have a strong understanding on working within a customer services environment.
The successful candidate will have the below skill set:
Previous experience working with customers and clients in a phone-based role (preferred but not essential)
Excellent verbal and written communications
Confidence with new technologies
A problem solver
Highly self-motivated but enjoys working within a team
Can manage a wide variety of urgent tasks
Happy in a largely phone-based role
Due to the high volume of applications – Lloyd Recruitment Services can only contact shortlisted candidates
