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https://www.lloydrecruitment.co.uk/job-search/7794-credit-controller/customer-service/west-sussex/job2022-06-15 16:18:531970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Haywards Heath
Area West Sussex, UK West Sussex UK Haywards Heath
Sector Customer Service
Salary £20,000 - £24,000 plus company benefits
Start Date
Advertiser Nicola Francis
Telephone 01342 325316
Job Ref NF12258
Description


Lloyd Recruitment Services are pleased to be working with a global business based in Haywards Heath who are in search of a Credit Controller to join their team on a permanent basis. 

 

Full training will be provided so if you thrive on delivering great customer service and have phone-based experience, or maybe you are looking to get into an accounts team then this could be the ideal opportunity for you! Can you deliver excellent results to tight timescales and can demonstrate experience in working to targets then we would love to hear from you…

 

What’s in it for you:

 



  • Salary £20K- £24K DOE plus bonus


  • Private Health Insurance


  • Subsidised healthcare


  • 21 days holiday per year - additional annual leave for time served


  • Private Health Insurance


  • Company pension


  • Support for professional development


  • Social outings


  • Healthy food with comfortable on-site recreational facilities in a newly refurbished office


  • Free food & drinks in the canteen. Regular pizza lunches and other events


  • Flexi-Start. You can start Monday-Friday at 8am, 8.30am, 9.00am or 9.30am and work your 8 hours


  • Additionally, the office is well serviced by local transport with the train station 5 minutes away


 

Primary duties & responsibilities of the Credit Controller:

 



  • Ensure that invoices issued to self-paying customers are paid in a timely manner


  • Chase overdue invoices by telephone, email & letter within agreed timescales


  • Maintain accurate records of all chasing activity and prepare reports on same when requested


  • Manage queries from both client and patient in a prompt, efficient manner ensuring all queries are dealt with to completion


  • Regularly make contact with patients to ensure all relevant debts are managed as necessary, discussing payment plans and encourage consistent communication with our team


  • Handle disputed bills and negotiate to collect payment within the agreed terms


  • Meet cash & debtor day targets set by management


  • Be willing to take on additional ad hoc duties as they arise


 

What you'll need to succeed:

 

As the Credit Controller, you will ideally have at least 1 years' experience in a phone-based role however we will consider candidates from all backgrounds! You will be an excellent communicator with meticulous written and spoken English. You will be a strong team player, with the confidence to work on your own initiative when required. Candidates must have the ability to pick up new systems quickly and ideally should be familiar with excel and other MOS applications.

 

What you need to know:

 



  • Salary £20k - £24k DOE


  • Based in Haywards Heath 5 minutes from the train station


  • Flexi-Start - You can start Monday - Friday at 8am, 8.30am, 9.00am or 9.30am and work your 8 hours


  • Excellent company benefits 


  • Opportunities for career progression


 

Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
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