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Repairs and Maintenance Advisor

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2022-05-27 11:42:361970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Slough
Area Berkshire, UK Berkshire UK Slough
Sector Customer Service
Salary £20,000 to £21,000
Start Date ASAP
Advertiser Kim Williams
Telephone 01372818299
Job Ref KW 12046
Repairs and Maintenance Advisor

This is an office based position

Lloyd Recruitment are pleased to be working with an established company based in Hemel Hempstead.

As a Repairs and Maintenance Advisor, you will be the first port of call for residents and clients to log repairs and aid in any queries or questions whilst ensuring customer satisfaction is always met.

  • Do you have a passion for providing the highest level of inbound telephone customer service?
  • Are you keen to treat others as you’d like to be treated on a call?
  • Can you follow scripts to ensure that all stages are followed through upon by colleagues if repairs are needed?
  • Will you be happy to follow up on calls, keep customers updated on actions pending?
  • Keeping job histories updated, and not duplicated to avoid any errors moving forward.
  • Would you happily liaise with colleagues to ensure planned jobs will not clash with existing timetables?

The department operates between 8.00am and 8:00pm Monday to Friday and employees are required to work the occasional Saturday (8:30am - 12pm). Shifts are allocated fairly amongst the team.

** Our client also has temporary, Fixed-term contracts and permanent positions in both Hemel Hempstead and Slough **

NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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