Call Centre Agent
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Location | Wallington |
| Area | Surrey, UK |
| Sector | Customer Service |
| Salary | £22,325 per annum |
| Start Date | ASAP |
| Advertiser | Kim Williams |
| Telephone | 01372818299 |
| Job Ref | 11694 KW |
- Description
Would you be interested in working for an independent Nationwide Charity?
Closing Date for applications 3rd May 2022
Interviews week commencing 9th May 2022
We have a number of roles available to join an expanding Call Agent department, where you’ll be handling a range of confidential calls from members of the public, on a variety of different subjects, and recording accurately the information provided.
You’ll receive a full training programme, before you’ll join your experienced colleagues within this very friendly department. So if you’re looking for a supportive team, where as a whole, you can really make a difference to the community as a whole.
The role:
Handling a wide range of calls from members of the public, in a sensitive and tactful manner, gaining information for onward passing to a range of professional services.
Handling confidential information in a professional manner
Processing information from website links
Skills and experience required:
Previous experience of dealing with people on the telephone
Ability to handle sometimes difficult calls and to reassure distressed callers.
Confident and mature approach to probe further with relevant questions to maximise information gathered.
Articulate, confident telephone manner
Ability to process information whilst retaining confidentiality
PC literate with the ability to learn new systems
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
