Customer Service Executive
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| Job Type | Permanent Full Time |
| Location | Crawley |
| Area | West Sussex, UK |
| Sector | Customer Service |
| Salary | £20K DOE plus company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325 316 |
| Job Ref | NF11444 |
- Description
- Lloyd Recruitment Servicesare pleased to be working with an independent, family run business based in Crawley who are currently looking for a Customer Service Executive who will help manage the ordering process.
As the Customer Service Executive, you will be responsible for speaking with customer and 3rd parties to ensure orders are completed in a timely manner. You will also be responsible for a variety of administration duties.
What’s in it for you?
Salary: £20K plus benefits
Free Parking on site
Pension and d holiday entitlement plus bank holidays
Electric Car Charging Points
Working hours are 9-5 Monday to Friday
Tangible progression
Christmas Bonus, Christmas Party, Summer Party, access to the NHS Blue Light Card (Discount package for NHS workers)
The role
The role of Customer Service Executive is focused on speaking with a variety of people including 3rd parties and suppliers.
Your responsibilities will include but are not limited to:
Work with the customer services teams to ensure customers receive their goods on time.
Communicate with 3rd parties to amend or follow up on requests
Process Customer orders
Work with purchasing and warehousing to ensure we have the correct stock
Support Team Leaders with priority orders
Provide best in class services to customers
About the candidate
The ideal candidate will have a strong understanding on working within a customer services environment.
The successful candidate will have the below skill set:
Previous experience working with customers and clients in a phone based role
Excellent verbal and written communications
Confidence with new technologies
A problem solver
Highly self-motivated but enjoys working within a team
Can manage a wide variety of urgent tasks
Happy in a largely phone-based role
Due to the high volume of applications – Lloyd Recruitment Services can only contact shortlisted candidates
