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Customer Service Advisor


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https://www.lloydrecruitment.co.uk/job-search/6260/job2021-05-20 09:15:171970-01-01 Lloyd Recruitment Services Limited
Job Type Temporary / Contract
Location Redhill, Surrey
Area Surrey, UK Surrey UK Redhill, Surrey
Sector Customer Service Call Centre
Salary £10 - £12 per hour
Start Date ASAP
Advertiser Lloyd Recruitment
Telephone 01372 818 299
Job Ref EW10851
Description
Customer Service Advisor

** 3 month temporary contract ** Possible temp to perm opportunity **

** June 2021 starts **





Lloyd Recruitment Services are looking for professional individuals to join our leading client.

These roles are currently working from home, however you will be required to travel to the office for training, and when the office returns to normal.



Ideally looking for individuals who have already gained previous call centre and / or telephone experience, the successful individuals will be required to communicate to a high standard, providing first class support and service to clients and customers.



Duties:



  • First point of contact for inbound queries from customers


  • Making outbound calls to customers to obtain information and respond to follow ups


  • Responding to Web Chat


  • Responding to business emails


  • Handling escalated calls on occasions




Experience:



  • Previous call centre experience


  • Confident, professional and clear telephone manner


  • Self-motivated and driven


  • A passion for customer service


  • Enjoy working in a high-volume telephone position


 



NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.



Key Words: Customer Service Advisor, Customer Service, Call Centre, Inbound, Communication, Communicator, Web Chat, Email, Telephone

 
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