Junior Helpdesk Team Member
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| Job Type | Permanent Full Time |
| Location | Sutton |
| Area | Surrey, UK |
| Sector | Customer Service ITCall Centre |
| Salary | £16000 - £18000 |
| Start Date | |
| Advertiser | Lloyd Recruitment |
| Telephone | 01372818299 |
| Job Ref | KW10591 |
- Description
Do you enjoy working in a small team setting.?
Are you a very confident communicator over the phone.?
Can you think on your feet and overcome problems with quick thinking solutions.?
Do you have a min of 6 months experience of working in an IT role – ideally a helpdesk team/department.?
You’ll be part of the team that handles all inbound client calls, most of which can be resolved by following a serious of questions and subsequent actions. Your customer service skills will be heavily utilised, and due to the ups and downs of a helpdesk environment, you’ll need to be self-motivated and able to keep a clear head when it’s really pressurised. This is a genuine opportunity to work alongside very technically experienced colleagues, and commence a career with a company who invest in their employees and their futures.
So if you’re able to offer a min of 6 month work experience in a helpdesk environment or relevant work experience alongside an IT qualification / apprenticeship, please don’t hesitate to send us a copy of your cv to review.
NB: Unfortunately, due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.
