Telesales Account Manager
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| Job Type | Permanent Full Time |
| Location | Purely |
| Area | Greater London, UKSurrey, UK |
| Sector | Sales |
| Salary | £24,000 to £33,000 OTE |
| Start Date | ASAP |
| Advertiser | Kim Williams |
| Telephone | 01372 818 299 |
| Job Ref | KW 9679 |
- Description
- Lloyd Recruitment Services are delighted to be asked once again to work with a growing business based in Purley who are looking for an experienced Tele-Sales Account Manager to join their team.
Please note that the ideal candidate will be available to provide regular Saturday morning cover processing any telephone orders and helping any customers that call in that day.
Duties and Responsibilities
Account Manage and grow a portfolio of 500+ trade clients
Provide an excellent customer service experience covering quotes for products and assisting the customer with technical knowledge
Process sales orders and taking payments for both your existing customer base
Help with any customer service enquiries and resolving any delivery or replacement product issues that may arise from any of your customer base
Call out on monthly marketing campaigns designed to promote new products/existing products
Promote the website online ordering and the mobile app to your customer base
Ensure an outbound call rate of at least 10 hours a month, servicing, negotiating and developing your account base
Work with purchasing on any special orders or products required by your clients, ensuring the best profit margins are made
Undergo regular product and process training sessions to increase knowledge and awareness
Experience and Skills
Previous Account Manager experience is essential
A high level of initiative and ability to work independently
The ability to work and interact with client senior level staff, engineers and administrative staff
Commercial acumen (understanding profitability and costs)
Exceptional communication: both written and spoken.
Coordinate work flow with other team members
Able to analyse and interpret data rapidly and effectively to provide customer insight
Strong organisational and planning skills
A good level of IT competency
NB: Unfortunately, due to the high number of applications received by Lloyd Recruitment Services, we are only able to contact shortlistedcandidates.
Keywords: Sales Support, Sales, Telesales, Customer Service, BDM, Customer Relationships, Develop Relationships, Upselling, Enthusiasm, Communication Skills, CRM, Purley, South Croydon, Beddington, Wallington, Carshalton, Sutton, Purley, Coulsdon, Addington
