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https://www.lloydrecruitment.co.uk/job-search/11133-account-manager/customer-service/west-sussex/job2026-01-09 17:10:541970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location East Grinstead
Area West Sussex, UK West Sussex UK East Grinstead
Sector Customer Service
Salary £32,000 - £36,000
Start Date
Advertiser Nicola Francis
Telephone 01342325316
Job Ref NF15343
Description

Are you looking for a company that offers career progression, paid training qualifications, and the chance to turn your skills into a proper career?


If you have experience in client account management and pride yourself on attention to detail, we want to hear from you!



  • Account Manager – East Grinstead

  • Salary: £32,000 – £36,000 + bonuses DOE

  • Hours: Monday to Friday

  • Benefits: 25 days holiday + bank holidays, free parking, team bonus, paid training/courses, clear progression opportunities 


About the Account Manager Role:


As an Account Manager, you will manage your own client portfolio, deliver outstanding customer service, and work closely with internal teams to ensure projects are completed on time and to a high standard. You’ll build strong client relationships, identify opportunities to improve their experience, and help grow the business.


Key Responsibilities of the Account Manager:



  • Serve as the main point of contact for clients

  • Maintain accurate client records and manage appointments

  • Ensure timely and accurate delivery of projects and reports

  • Resolve enquiries efficiently and provide exceptional customer service

  • Expand client portfolios through upselling and cross-selling

  • Continuously improve your knowledge through training


What We’re Looking For:



  • Proactive, organised, and detail-focused

  • Confident managing multiple clients and tasks

  • Proficient in Microsoft 365

  • Valid UK driver’s license and own vehicle

  • Experience in account management or client-facing roles (desirable, not essential)


Why Join Us?



  • Competitive salary + bonuses

  • Paid training and qualifications

  • Clear career progression

  • Inclusive, supportive workplace


Extra Information:



  • Refer a friend and earn up to £500 (see website for details).

  • Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear from us within 5 days, please assume you have not been successful.

  • By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website).


Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

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