2nd Line Technician

Join a people first, long-standing MSP that genuinely invests in its team.

They’re proud of their supportive culture, genuine career growth opportunities, and the freedom they give their team to do great work without the stress of a high‑pressure call centre.

Instead of being lost in a large, impersonal service desk environment, you’ll be part of a close‑knit team where your contributions are recognised, your ideas are valued, and your career development is actively supported.

Here, you’ll:

• Be part of a tight-knit team of 10 who’ve always got your back


• Enjoy variety, supporting a wide mix of technologies and clients


• Get the training, trust, and autonomy to take your technical skills further

The Role – 2nd/3rd Line Support

• If you have 2-4 years’ MSP experience and love solving complex technical challenges, you’ll feel right at home.


• You’ll manage escalations, onboard new clients, and work hands-on with: Windows Server • Active Directory • Firewalls • Citrix • VMware/Hyper-V • Veeam

What We’re Looking For

• A strong communicator with a customer-first approach


• An organised, proactive problem-solver


• Full UK driving licence and access to your own vehicle (no public transport access)

If you’re looking for genuine career progression in an environment that values both your work and your wellbeing, we’d love to hear from you.

Refer a friend and earn a retail voucher worth up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.