Retail Sales Assistant
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| Job Type | Permanent Full Time |
| Location | East Grinstead |
| Area | West Sussex, UK |
| Sector | SalesRetail |
| Salary | £22,000 - £26,000 plus excellent company benefits |
| Start Date | |
| Advertiser | Andy Wilson |
| Telephone | 01342325316 |
| Job Ref | NF13373 |
- Description
- Are you ready to thrive in a dynamic retail environment? Lloyd Recruitment Services are seeking a dedicated individual to join our clients well establish company in East Grinstead. As an integral part of our team, you'll collaborate across all departments, reporting to the Store Manager for guidance. As the Retail Sales Assistant, you will be pivotal in delivering exceptional customer service while promoting their company culture.
Benefits:
Salary: £22,000 - £26,000 DOE
Hours: 37.5 hours per week, spread over 5 days
Company pension
Staff discount on company merchandise
28 days holiday inclusive of bank holidays
Company events
Opportunities for career progression
Excellent training and onboarding
Your responsibilities:
Engage proactively with customers, interpret cues, and respond effectively
Establish memorable customer connections by asking pertinent questions to understand their needs and making tailored product recommendations
Demonstrate expert product knowledge and take initiative when required
Actively drive sales and promote cross-selling to enhance revenue
Guide the sales process from initiation to completion, involving supplier orders, customer communication, and post-sales support
Address and resolve customer complaints or issues promptly
Operate cash registers, manage point of sale transactions, and ensure drawer balance
Utilise software tools (Word, Excel, Outlook) for document preparation, including customer/supplier communication, invoices, sales/stock records, price tickets, and promotional materials
Monitor and maintain accuracy of the company website to reflect available in-store products
Manage supplier invoices, reconcile discrepancies, and request credit notes when needed
Attend occasional buying shows, fostering relationships with supplier representatives
Stay updated on current trends to contribute to stock planning
Participate in store/online promotions planning and execution
Contribute to creative window and shop floor displays
Assist with stock taking to maintain inventory accuracy
Ensure the sales floor's cleanliness and visual appeal
Handle phone inquiries and customer queries promptly
Adhere to company policies and regulations outlined in the company handbook
Undertake reasonable duties as directed by management
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities.
