Customer Service Advisor
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| Job Type | Temporary / Contract |
| Location | Epsom |
| Area | Surrey, UK |
| Sector | Customer Service |
| Salary | Competitive |
| Start Date | |
| Advertiser | Lloyd Recruitment |
| Job Ref | EW11035 |
- Description
- ** Immediate Start ** Temporary Opportunity until March 2022 ** Hybrid model working from home and office ** Excellent onsite Facilities ** Onsite Parking **
Our client is looking for a customer focused individual who will join their Customer Service department, providing the highest levels of service to customers.
Previous telephone / customer service experience is required and you will be responsible for all elements of inbound calls, online chat and email responses.
A friendly and great team to work for, and the position could potentially offer longer term opportunities.
Duties
Answering incoming calls from customers(call volume 30 - 60)
Responding to incoming emails
Responsible for online chat
Make outbound calls to customers
Answering calls from B2B clients and forwarding them to relevant departments
Updating customer details
Experience:
A professional and confident communicator
Previous customer service, call centre , telephony experience
Proficient on MS Office
Good written English and grammar
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
Keywords: Customer Service, Call Centre, Contact Centre, Telephony, Finance, Car Finance, Motor, Online Chat
