Contact Centre Agent
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| Job Type | Permanent Full Time |
| Location | Slough |
| Area | Berkshire, UK |
| Sector | Customer Service |
| Salary | £20,000 to £22,000 |
| Start Date | ASAP |
| Advertiser | Pippa |
| Telephone | 01372818299 |
| Job Ref | PS 13009 |
- Description
- Contact Centre Agent
This is an office-based position.
As a Contact Centre Agent, you will be the first port of call for customers to log repairs and aid in any queries or questions whilst ensuring customer satisfaction is always met.
Pick-up all incoming calls
Keep customers informed and updated at all times ensuring the customer experience/service is met throughout the call
Pass calls to relevant departments
Liaise with the planners with queries called through
Liaising with the planned works team if a query comes through for planned jobs taking place
Help the Customer Solutions Supervisor with Ad-hoc requests/tasks
Aid team members as and when required
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
