Admin Assistant
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| Job Type | Permanent Full Time |
| Location | Haywards Heath |
| Area | West Sussex, UK |
| Sector | Office Support |
| Salary | £24K plus excellent company benefits |
| Start Date | |
| Advertiser | Nicola Francis |
| Telephone | 01342 325316 |
| Job Ref | NF12626 |
- Description
- Lloyd Recruitment Services are pleased to be working with a medical company who are based in Haywards Heath who are in search of an Admin Assistant join their expanding team on permanent basis.
Role overview:
Do you have experience in customer service and looking for a new career within a forward thinking, growing business that can offer you full training on the job? If the answer is yes, we’d love to hear from you!
The role will involve inputting data, analysing client accounts and liaising with various people such as clients, patients and insurance companies’ employees on a daily basis. The billings administrator requires good attitude/work ethic, eye for detail, fast with a keyboard and comfortable commutation on the phone. You will be a self-starter, who is eager to learn and can work off their own initiative. Good communication skills are essential.
What’s in it for you?
£20K - £24K DOE plus4% bonus
Flexi-Start and finish options available
5 min from train station so great transportation links
The chance to work in a dynamic and technology driven environment
Focused career development and progression opportunities
Private Medical Insurance
If you’re commuting or cycling, they’ve got you covered with the cycle-to-work scheme
Employee wellbeing is top of our clients agenda, they have healthy fruit and snacks, as well as plenty of tea, coffee, and biscuits to see you through that post-lunch slump
Employees are invited to get involved in the Love Where You Work committee, which is constantly striving to inject some fun into the working day
They have Friday treats
Our clients biggest benefit is their friendly and hardworking people
Company events
Key duties
Completion of the accounts based on the received information from various entities
Identify key trends involved with the timely payment of claims and exploring external factors that contribute towards outstanding debt
Handling email/phone queries from various entities, including patients, hospitals, insurers and clients
Maintaining high level of professionalism, providing precise and accurate information or instruction on further proceedings
Email management from internal and external staff
Liaise with management to improve efficiencies by providing accurate and timely data for our clients and service users
Ad hoc duties as required or assigned by manager
Ensuring quality of claims meets all standards given by insurance companies, clients and hospitals
Following all rules for certain clients/hospitals during the process to achieve maximum reimbursement and a high level of clients' satisfaction
Continue to become familiar with the various Insurers
Establishing and maintaining good client and hospital relationships at all levels
Reviewing medical data as procedure reports, medical and nursing notes, lab tests and any other medical documentation with high attention to detail to ensure flawless workflow and efficient process
Responding to daily queries via email from both internal and external personnel. Assisting with the preparation of reports to clients, superiors and for other internal purposes
To be able to work in a high-pressure environment ensuring all the tasks are done in an assigned timely manner
What’s it like to work there?
You will have the opportunity to work closely with employees from all over the company. Their team see orders through all the way from appointment booking to full payment, giving them a behind-the-scenes view of medical industry.
Full training provided
Salary £20,000 - £24,000 plus benefits and 4% bonus
If this opportunity is not quite what you are looking for, but you know someone who is, then please head to our website and select “looking for work section” to recommend a friend and find out how you could potentially be rewarded for introducing us to someone we are able to successfully place.
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply, however due to the volume of applications received, we are only able to contact shortlisted candidates
