Customer Service Advisors
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Job Type | Temporary / Contract |
Location | Sutton |
Area | Surrey, UK |
Sector | Customer Service |
Salary | £11.00 per hour |
Start Date | |
Advertiser | Emma Walsh |
Telephone | 01372818299 |
Job Ref | EW 12300 |
- Description
- Customer Service Advisors
** £11.00 per hour ** Remote Working - must live within a realistic commutable distance from Sutton, Surrey **
Our client is looking for ten customer focused professionals to join their team, where you will be the first point of contact to handle all queries from all business customers. You will also be required to handle and respond to incoming emails / request and action these in a quick manner following company procedures.
Able to respond to calls in a friendly manner and take ownership for any escalated enquiries and complaints, you will ensure to provide a full resolution, which could require communicating with other internal departments.
Alongside the customer service elements, you will also be required to perform all associated administrative tasks, where you will be required to log and update ongoing tickets using the in-house system and Excel.
The individuals must have previous customer service experience and be able to remain calm under pressure.
The Individual:
A professional, confident and friendly telephone manner
Proven experience working on telephones, answering inbound and making outbound calls
Fully IT proficient on Outlook, Excel and Word
Be able to work at home successfully - equipment will be provided
Please be advised the successful individuals will be required to pass a DBS and Credit Check.
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not be shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.