Auto Enrolment Administrator
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| Job Type | Permanent Full Time |
| Location | Croydon |
| Area | Greater London, UKSurrey, UK |
| Sector | Financial Services Office Support |
| Salary | £21,000 to £24,000 |
| Start Date | |
| Advertiser | Lee OBrien |
| Telephone | 01372818299 |
| Job Ref | LO 12201 |
- Description
- Auto Enrolment Administrator
Lloyd Recruitment Services are recruiting on behalf of a highly reputed, professional financial services organisation that seek an Auto Enrolment Administrator to provide support to clients through completion of administrative duties and handling queries.
Please note, this is an office based position, based in central Croydon.
The administration team provides a first level of contact support and response for clients (which include IFAs, Accountants, Employers and Employees), and works closely with other teams, as well as third party business partners, to ensure the highest possible level of service at all times.
The Auto Enrolment Administrator role is key to the delivery of administrative services to clients. The role is dynamic in that your day can contain a variety of different tasks ranging from specific and scheduled administrative tasks to email assistance to clients or 3rd parties. You will provide immediate support to the business by fulfilling various tasks as identified by the Corporate Administration Management Team.
Key Tasks and Responsibilities
Provide administrative support to all teams and 3rd party business parties who may assist participating Employers and their employees
Provide telephony and email based support and information to Advisers, Accountants, Employers, Employees (of participating employers) and scheme members who require help / clarification / information on our Auto Enrolment solution(s)
Resolve queries, troubleshooting and concerns expressed by employees, employers and Introducers to their online application and / or the auto enrolment processes and communications, providing appropriate guidance where necessary
Adhering to internal processes and protocol to ensure all administrative requirements are met and strict deadlines are met in accordance with regulated administrative tasks
Providing MI – including the provision of all supporting data, collateral and collation of all necessary information
Manage the uploading of data and communications to company software to keep a complete audit trail
Qualifications, Experience and Skills
Previous administrative office experience is essential, any experience within the broader financial services industry, or more specifically within Pensions, Payroll software or Pensions within Payroll could prove to be advantageous
Strong and accurate data entry skills coupled with first class communication skills
IT literate and experienced with Microsoft Office Suite (especially Excel, Word, and Outlook), and Sharepoint)
Job history demonstrating an embracing of new systems quickly (i.e., different databases, programs or software)
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
