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Financial Support Advisor


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2022-06-09 15:03:351970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Home Based
Area Home Based, UK Home Based UK Home Based
Sector Customer Service Call Centre
Salary £20500 - £21000 plus quarterly bonus incentives & £500 flexible
Start Date ASAP
Advertiser Mollie Egan
Telephone 01372 818299
Job Ref ME11764
Description
Our client is looking for customer focused individuals who enjoy building a rapport with customers, and are able to engage whilst providing a professional, understanding and friendly service.

These roles can be offered on a remote working basis, however those individuals must have previous telephone handling experience.

The Salary Package:
  • Salary £20500 plus £500 Flexible Benefit Allowance
  • 25 days holiday plus Bank Holidays Quarterly bonus scheme
  • Pension contribution - Minimum 3% with an employer matched contribution
  • Corporate rates for private medical insurance and other insurance related products
  • Employee assistance programme
  • Enhanced family friendly policies
  • Sharesave Scheme
  • Childcare vouchers
  • Discounts on high street brands

The Position:
You will be a friendly voice at the end of the phone, providing support and guidance to individuals who need to discuss potential payment difficulties.
An extremely rewarding position, where you will be able to assist customers with simple queries or be required to handle more complex situations, to help find a suitable solution to support their difficulties.
Our client’s mission is to keep a constant focus on improving their customers experiences and they also believe that their success, could not have been achieved without their people and as the business grows, so do the future opportunities for their staff members.

The Individual:
  • Friendly and professional telephone manner
  • Enjoy working in a customer service focused position
  • A strong team player
  • Able to work to timescales and under pressure
  • Full training will be provided, and you will gain the opportunity to join a friendly and supportive team with a dedicated Team Leader on hand.




NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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