Collections and Arrears Advisors
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| Job Type | Permanent Full Time |
| Location | Redhill |
| Area | Surrey, UK |
| Sector | Customer Service |
| Salary | £23,000 |
| Start Date | ASAP |
| Advertiser | Emma Walsh |
| Telephone | 01372818299 |
| Job Ref | EW 11909 |
- Description
- Our client is looking for individuals to join their Specialist Collections and Arrears teams, where you will provide comprehensive customer service to existing customers.
Ensuring an approachable and understanding service is offered at all times, you will be required to speak with individuals who may be experiencing payment difficulties, and assist with providing suitable options to help avoid further debt issues.
Salary £23k
Permanent and Fixed Term Opportunities Available
Excellent Career Development Plans from Day One of Service
Excellent Monthly Incentives and Awards
Excellent Benefits Package
Duties:
Manage the vulnerable customer database
Providing support and guidance to customers whilst following FCA guidelines
Preventing further debt recovery procedures, through offering an empathetic service
The Individual:
Previous collections experience - a minimum of six months
Confident and professional communicators
Dedicated to providing a high level of service
Fully IT proficient
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
