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Collections and Arrears Advisors


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2022-04-26 09:17:371970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Redhill
Area Surrey, UK Surrey UK Redhill
Sector Customer Service
Salary £23,000
Start Date ASAP
Advertiser Emma Walsh
Telephone 01372818299
Job Ref EW 11909
Description
Our client is looking for individuals to join their Specialist Collections and Arrears teams, where you will provide comprehensive customer service to existing customers.

Ensuring an approachable and understanding service is offered at all times, you will be required to speak with individuals who may be experiencing payment difficulties, and assist with providing suitable options to help avoid further debt issues.

  • Salary £23k
  • Permanent and Fixed Term Opportunities Available
  • Excellent Career Development Plans from Day One of Service
  • Excellent Monthly Incentives and Awards
  • Excellent Benefits Package

Duties:
  • Manage the vulnerable customer database
  • Providing support and guidance to customers whilst following FCA guidelines
  • Preventing further debt recovery procedures, through offering an empathetic service

The Individual:
  • Previous collections experience - a minimum of six months
  • Confident and professional communicators
  • Dedicated to providing a high level of service
  • Fully IT proficient


NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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