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Loyalty Team Administrator


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2022-01-17 15:38:341970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location Epsom
Area Surrey, UK Surrey UK Epsom
Sector Office Support
Start Date ASAP
Advertiser Emma Walsh
Telephone 01372818299
Job Ref EW 11569
Description
Loyalty Team Administrator

** Competitive salary ** Free parking onsite ** Gym and sports club on site ** Restaurant and café on site ** Flexible working scheme ** Excellent Benefits **


We are recruiting a Customer Solutions Administrator to join an award-winning company, in order to support and assist the Customer Solutions Team in all administrative tasks.

Responsibilities:
  • Support good customer outcomes by taking day to day responsibility for accurately and timely completion of Customer Solutions Team administrative tasks.
  • Take responsibility for tracking and processing reschedule documents
  • Contacting customers to progress the return of accurately completed finance documents in a timely manner
  • Activating rescheduled agreements within agreed time scales.
  • Submitting third party dealer checks
  • Liaising with third party dealers to obtain invoices
  • Sharing workload between the Customer Solutions Specialists
  • Managing the Customer Solutions inbox and where appropriate responding to enquiries from customers, dealers and the wider business
  • Dealing with day to day general post
  • Providing support for the Customer Solutions Team where required

We are looking for a PC literate individual with a good telephone manner and excellent communication skills.

If this is you, do not hesitate to apply today!



NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not be shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
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