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https://www.lloydrecruitment.co.uk/job-search/7136-administrator/office-support/west-sussex/job2022-01-05 12:42:341970-01-01 Lloyd Recruitment Services Limited
Job Type Permanent Full Time
Location East Grinstead
Area West Sussex, UK West Sussex UK East Grinstead
Sector Office Support
Salary £25K plus excellent company benefits
Start Date
Advertiser Jenny Budd
Telephone 01342 325 316
Job Ref JB11520
Description
Lloyd Recruitment Services are pleased to be working with a reputable business based in the East Grinstead area who are currently in search of an Administrator to join their growing team on a full-time permanent basis.

 

Role overview:

 

As part of a specialist team of 6 administrators, work with CL Consultants and volunteers, CL owners, Local Authorities and members to provide an efficiently administered CL network in accordance with Club policies and statutory requirements.

 

Duties:

 



  • Progress applications in accordance with current procedures, working with external Consultants during the process.  Initiate consultation with Local Planning Authorities and neighbours and prepare relevant documentation depending on application approval or refusal


  • Progress within current procedures and work with external and internal staff as required on change of applications


  • Track the progress of all applications and follow up


  • Assist in logging, signing off or chasing relevant health and safety documents to ensure compliance via a digitised online audit system or manually


  • Issue new Certificates to sites who are unable to register or access the online system


  • Monitor existing sites and ensure they all have at least one annual visit; process annual visit reports, deciding on appropriate action and following up accordingly


  • Provide phone and email assistance to the site staff, giving support and operational information, assisting with enquiries and updating marketing data on request


  • Maintain up-to-date electronic files, records and data in the product database and the audit management database


  • Respond to customer enquiries


  • Investigate and log complaints received from customers and follow up appropriately; making recommendations and taking action as appropriate


  • Email / despatch mailings, marketing literature, signage and other materials to the sites as and when required within current processes


  • On occasion, assist in the design and administration of marketing promotions


  • Attend events and meetings as required


  • Subject to geographical area, submit planning applications to the Local Authority


  • Use the Purchasing system to create purchase requisitions, as required


  • Provide effective support and cover, when required, to the other Team Administrators


 

Essential Skills & Experience Required:

 



  • Good knowledge of computer systems ideally including Google (docs, sheets, slides) and Gmail.


  • Proactive and organised with a friendly but business-like manner


  • Strong communicator with a positive and persuasive personality


  • Strong interpersonal skills with the ability to influence others


  • Experience of delivering excellent customer service and complaints handling


  • Attention to detail and effective writing skills


  • Ability to manage your own workload and work remotely when required


 

What’s in it for you?



  • Competitive Salary of £25K


  • 25 days holiday plus bank holidays on top!


  • Opportunity to purchase or sell up to 5 days holiday per year


  • Company Pension


  • Life Assurance


  • Private Health Scheme


  • Discounted Gym membership


  • Discount of Company products and merchandise


  • Childcare and Eye Care Voucher Scheme


  • Hybrid role – Mixture of days in the office and WFH


 

Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
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