Customer Relations Administrator
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Job Type | Permanent Full TimeTemporary / Contract |
Location | Redhill, Surrey |
Area | Surrey, UK |
Sector | Customer Service Office Support |
Salary | £9 - £10.15 per hour |
Start Date | ASAP |
Advertiser | Emma Walsh |
Telephone | 01372 818 299 |
Job Ref | EW11521 |
- Description
- Customer Relations Administrator
** Mon – Fri 9am – 5pm ** Temp to Perm Opportunity **
Our client is looking for a customer focused individual to join their customer relations team, where you will provide support to the team with all aspects of administrative support, whilst also responding to communications from customers.
Logging all new cases and queries, you will ensure these are logged onto the in-house system, working to dedicated timescales and processes.
A confident communicator - both verbal and written, you will also be responsible for the management of the database and assisting with the collation of data from numerous sources.
Duties:
Collating data from numerous in-house systems
Administration of dedicated inboxes and initial first point of response
Logging and processing new cases and queries
Responding to queries quickly and effectively
The Ideal Candidate:
Strong customer service skills
Ability to communicate confidently both verbal and written
Confident on Word and Excel
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.