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Trainee CRM Process Specialist

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2021-12-02 17:25:091970-01-01 Lloyd Recruitment Services Limited
Job Type Temporary / Contract
Location Wolverhampton
Area Midlands, UK Midlands UK Wolverhampton
Sector Graduate Opportunities
Salary £25K - £30K
Start Date
Advertiser Nicola Francis
Telephone 01342 325 316
Job Ref NF11462
Lloyd Recruitment Services are pleased to be working with a leading business in the Wolverhampton area who are in search of applicants for their Graduate Training Programme.
This role is for a Trainee CRM Process Specialist candidate for a 12-month contract. Successful applicants may be offered a permanent role with the business at the end of their training period.
The trainee period gives you opportunity to learn about company’s various operations, develop a personal network and find your future workplace.
The objective of the program is to develop young talents in the best way possible and provide insight into company operations and business Units. It is a one-year program with a work assignment, and you will work on a project during the journey. The programme is tailored to the trainee’s background and the unit’s competence needs. As a trainee you will attend regular training and social gatherings where the trainee group meets to acquire new skills and share experiences. Upon completion of the programme, you are offered a permanent position in the department where you will continue to work in a new position.
Trainee CRM Process Specialist
Salary of £25K - £30K DOE
Key Responsibilities:
  • Act as the system administrator lead on the Dynamics CRM platform and perform end-user administration tasks, providing first-line support and troubleshooting on issues with the platform and third-party tools, e.g. Hub Spot
  • Maintain CRM contact data records for the organization, overseeing data cleansing and update initiatives and looking for continuous improvement to increase the functionality and accuracy of the data held within it to meet the business requirements, linking closely with the membership team
  • Own, develop and execute the sales roadmap for CRM, working closely with system users to leverage the platform further to develop and achieve the aim of the CRM being fully integral to the sales process
  • Increase the utilization of the CRM through user engagement, develop CRM workflows to support business processes, extract data, produce tailored reports and respond to information requests
  • Provide support and CRM training to staff on an ongoing basis to best utilize the system, implementing “how to” guides, resolving user issues and interfacing with external support as required
  • Manage the efficient planning and delivery of new updates, modifications and the adoption of best practice policies, including conducting research to identify opportunities to leverage new functionality within the system that is released by Microsoft
  • Working with the team to plan and implement a mid-to-long term strategy to improve the use of software across all business requirements and involvement in other data co-ordination and general IT requirements as needed
Education Required: Degree in Economics, Statistics, Mathematics or Engineering.
Language:English, Italian, and German will be a plus
Who are you?
  • You are keen on joining a career in our industry and you are ready to embrace a new challenge. 
  • You have graduated in the last 18 months or you are completing a degree in the Engineering, Technical or Business and Economics fields. 
  • We are a global company. Being fluent in English is a must.
  • We have global teams and we are present in 25+ countries. Having excellent communication and presentation skills is key.
  • You’d love learning and working with other colleagues.
  • You have digital background and looking forward to face change.
Do you fit the profile?
You are looking forward to applying your theoretical knowledge from university and make a real difference in a global company, you want to learn about a profession and, at the same time get a picture of what the future looks like, You should be independent but collaborative with a strong team-spirit, be ready for innovation and digitalisation.
Salary of £25K - £30K DOE
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
Job TypeClear
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