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Night Porter

2021-12-02 16:15:192022-03-02 Lloyd Recruitment Services Limited
Job Type Permanent Full TimeTemporary / Contract
Location East Grinstead
Area West Sussex, UK West Sussex UK East Grinstead
Sector Travel & Leisure
Salary £11 per hour
Start Date Immediate start
Advertiser Jenny Budd
Telephone 01342 325 316
Job Ref JB11461
Description
Lloyd Recruitment Services are working with a reputable business on the outskirts of East Grinstead who are currently in search of a Night Porter to join their team.
 
There are both short term temporary and full-time permanent roles available.

Duties include:
 
  • Maintaining security of building & guests
  • Setting up restaurant for breakfast
  • Tidying and cleaning after weddings finish at midnight
  • Serving drinks in the bar
  • Cleaning all public areas
  • Taking telephone calls
  • Checking bedrooms
  • Making sure doors are locked and secure

Requirements:
 
  • Must be customer service focused
  • We are looking for someone who is able to work from 11pm until 8am approx
  • Your duties will include keeping the outside and public areas of the hotel clean and tidy as well as preparing for the following day’s events. This will include setting tables, tidying and general maintenance as well as any guests needs throughout the night

Main Responsibilities:
 
  • Ensure that the service offered by all team members is personal and memorable
  • Make sure that guest needs are anticipated, and requests followed up. Build relationships with guests
  • Ensure good communication with all departments
  • Handle, follow up and communicate any comments or complaints. Pass on to Relevant Managers if unable to handle
  • Be familiar with and promote facilities and attractions within the estate. Assist Guests with any requests e.g. information, making bookings, and directions
  • Ensure that all tasks are completed on each shift that a full and thorough handover takes place at the end of the shift
  • Ensure all access to the hotel is secure as required by hotel policy and procedure
  • Perform any related security duties as required overnight
  • Complete all incident reports and distribute to relevant departments
  • Record any unusual occurrences or problems arising to the Duty Manager and take appropriate action
 
What’s in it for you?
 
  • Working hours are 5 days in 7 on a rota basis to include weekends
  • Shifts are 11pm – 8am
  • Must be a driver due to location
  • Hourly rate of £11 per hour
 
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
 
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