HR Advisor
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| Job Type | Permanent Full Time |
| Location | Croydon |
| Area | Greater London, UK |
| Sector | HR Training & Payroll |
| Salary | £30K - £35K DOE |
| Start Date | Immediate Start |
| Advertiser | Jenny Budd |
| Telephone | 01342 325 316 |
| Job Ref | JB11317 |
- Description
- Lloyd Recruitment Services are currently in search of an HR Advisor to join a reputable business based in the Croydon area.
Key duties:
Employee Relations:
Manage own Employee Relations cases and actively support the Group HR Manager and other senior managers on the management of Employee Relations issues, including grievance, disciplinary, performance and capability investigations and hearings. Taking notes and drafting letters of concern
Partnering with business managers in the effective performance management of their teams. Understanding the business and help identify appropriate HR interventions (performance issues, concerns with employees, appraisals and feedback)
Providing an advisory service to employees ensuring that they are fully aware and understand policies, processes and entitlements when requested
Supporting the Group HR Manager and senior managers with annual performance appraisals, salary and bonus review processes
Proactively monitoring absence levels, reporting and supporting the Group HR Manager and senior managers to make recommendations to line managers
Assisting the Group HR Manager on policy maintenance and development
Conducting and analysing exit interviews for leavers and compile the reporting on key trends
Updating processes and working on ad-hoc projects
HR System Management:
Acting as a gatekeeper for the HR system
Supporting the development of further self-serve functionality and be the first point of contact for any employee and manager queries and training needs
Creating standard reports from the system and develop as required
Creating new users and providing support for the existing ones (password resets, troubleshooting)
Liaising with the suppliers for the system upgrades and system development
HR Administration:
Providing full administrative and customer service support on a day to day basis to the business
Providing first point of contact for HR queries and escalations from staff and managers
Issuing all offer letters and contracts, including freelancers and worker agreements) together with all the relevant info, payroll forms and policy documents within 24 hours of receiving information from hiring manager
Managing the starter, changes and leaver processes for employees
Maintaining all personnel records on the HR system and employees’ electronic files, ensuring 100% accuracy when updating and inputting
Completing any audit requirements. Creating HR reports as required
Ensuring HR administration processes and policies are in line with current employment legislation and are consistent with best practice, instigating improvement where needed
Tracking and issuing all change letters including salary reviews, bonus and commission statement schedules
Learning and Development:
Deliver Induction for the new starters as well as Induction for new managers
Design and deliver internal HR related training to staff as required
Payroll and Benefits:
Accurately processing and completing documents to the required deadlines each month for all starters, changes, leavers for the payroll and benefits. Ensure HR system is updated as necessary
Advising on employee benefits for new starters, existing staff and manager
Personal Profile
A strong team player, having a flexible mind-set to include the willingness and ability to readily respond to changing circumstances and expectations, assist the wider HR team when required
Actively shares knowledge/expertise with the team and wider business
Takes ownership of their personal development and welcomes constructive feedback to understand personal strengths and development areas
Ability to deal with complex or sensitive situations
Confidently provides well-reasoned and self-assured responses even when challenged
Seeks to understand the situation, opportunity or problem to gain insight prior advising
Proactive and able to work on own initiative
Excellent attention to detail but able to work at a fast pace
Customer focused and friendly
Strong communications skills
Enjoy working in a high-profile team environment
Proven experience of devising and maintaining administrative systems and procedures (HR system experience is essential)
Ability to demonstrate planning and show good initiative
Graduate calibre preferred
Strong knowledge of recruitment practices and the ability to use LinkedIn and social media to source and promote interest in the business
Maintains business knowledge and performance to understand key business priorities and manager development opportunities
Strong knowledge and awareness of current UK and/or European Employment Law (where relevant)
CIPD qualified (minimum level 5) with relevant advisory experience in role
Excellent working knowledge of MS packages (Excel, Word and PowerPoint)
What’s in it for you?
£30,000 - £35,000 DOE
25 days of holiday per year (with the option to buy or sell) plus bank holidays
Health plan
Life insurance cover
Cycle to work scheme
Discounted gym memberships
Retail discount vouchers and more
Flexible hybrid working – 2/3 days in the office and the rest WFH
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
