Membership Administrator
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| Job Type | Temporary / Contract |
| Location | Wincham CW9 |
| Area | Cheshire, UK |
| Sector | Office Support |
| Salary | £10 - £11 per hour |
| Start Date | ASAP |
| Advertiser | Lloyd Recruitment |
| Telephone | 01372 818 299 |
| Job Ref | EW10932 |
- Description
- We are on the lookout for experienced Administrators, to join our client in their Cheshire office.
Your role will be to process and maintain all databases relating to membership and client administration. As well as continually updating and maintaining accurate, up to date information for all medical scheme members, whilst adhering to private and confidentiality laws and procedures.
Duties:
Complete membership changes
To deal with all client queries in a timely manner and update the system with any notes and changes when requested from the client or colleagues
Add new members to the system
Maintain accurate membership information
Liaise with insurers about policies
Liaise with clients about memberships
To liaise with Sales Support/Client Support Coordinators providing information that would affect the renewal process
Oversee and update client renewals
Respond to all queries from clients and insurers
Complete membership reports as and when requested or needed
To ensure that all customer complaints are reported to Administration Manager and to co-operate where required in resolving complaints To attend regular training to maintain updated insurer product knowledge
To contribute to team effort
Provide cover for the other members of the team
The Ideal Candidate:
Insurance knowledge would be an advantage
Effective communication skills (you will be liaising with insurers and other areas of the business)
Accuracy and numeracy skills
Ability to plan and organise your own workload
Ability to work to deadlines with minimum supervision
Enthusiastic team member
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
