Helpdesk and 1st Line Support Team Members
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| Job Type | Permanent Full Time |
| Location | Horsham |
| Area | West Sussex, UK |
| Sector | IT |
| Salary | £18000 - £22000 |
| Start Date | |
| Advertiser | Lloyd Recruitment |
| Telephone | 01372 818 299 |
| Job Ref | KW106910 |
- Description
URGENT – HELPDESK and 1ST LINE SUPPORT TEAM MEMBERS
IMMEDIATE STARTS AVAILABLE
Salary: £18-21,000 + benefits package
Location: Horsham
Duties:
Being one of the first points of contact for any client enquiries and queries regarding their on-line issues.
Assisting and guiding clients through a series of tasks or troubleshooting problems, through diagnostic tests and remote access to their computers.
Skills and Qualifications:
Awareness of and ability to troubleshoot and diagnose problems, progressing them to colleagues if currently out of your remit / understanding
Experience with Network Repairs and upgrades
Understand the importance of providing and maintaining first class customer experience at all stages.
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions
Key Words: Helpdesk, Helpdesk Support, SQL, IT Support, IT, Hardware, Software, Technical Support, Support, Horsham, Reigate, Redhill, Printers, Desktop Support, 1st line Support, PC’s, Crawley, Horley, Gatwick
