Administrator
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| Job Type | Permanent Full Time |
| Location | East Grinstead |
| Area | West Sussex, UK |
| Sector | Customer Service Office Support Operations |
| Salary | £24,355 |
| Start Date | January 2021 |
| Advertiser | Lloyd Recruitment |
| Job Ref | JB10598 |
- Description
- Lloyd Recruitment Services are pleased to be working with a reputable East Grinstead based company who are currently in search of an experienced, proactive and organised Administrator to join their team
Purpose of job: To provide administrative service and support to multiple company sites and the wider team
Key duties:
Work with various stakeholders to provide a high level of administration in accordance with the company policies and statutory requirements
Assist the team with progressing applications and associated paperwork
Progress applications in accordance with current procedures
Prepare relevant paperwork ensuring accuracy at all times
Track the progress of all applications and follow up accordingly using phone and email
Ensure marketing data is correct and the necessary H&S documentation is in place, liaising with other teams as required
Provide support for inbound enquiries as required
Processing paperwork for annual site visits
Assist in collecting relevant H&S paperwork to ensure compliance
Provide phone and email assistance, giving support and operational information, updating marketing data and assisting with all enquiries
Maintain up-to-date files (on-line)
Investigate and log feedback/complaints received by telephone/email/letter. Liaise with the team and follow up appropriately
Provide administrative support when required the team manager
Experience:
Good knowledge of computer systems
Proactive and organised with a friendly but business-like manner
Strong communicator with outgoing and persuasive personality
Strong interpersonal skills with the ability to influence others
Experience of delivering excellent customer service and complaints handling
Attention to detail
Strong administration background
Well versed at telephone liaison
Ability to work in a busy and fast paced environment
Salary of £24, 355
Due to the high volume of applications, Lloyd Recruitment Services can only contact shortlisted candidates
