Customer Service Advisor (Pensions)
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| Job Type | Temporary / Contract |
| Location | Redhill |
| Area | Surrey, UK |
| Sector | Customer Service Office Support |
| Salary | Up to £14 |
| Start Date | |
| Advertiser | Lloyd Recruitment |
| Telephone | 01372818299 |
| Job Ref | 10531 |
- Description
- Lloyd Recruitment Services are looking to recruit experienced Customer Service individuals to work for a leading employer in the local area.
Working initially in a three month temporary contract, these individuals MUST have previous pensions experience to work on a new project for one of their largest clients.
Starting on the 24th November 2020, individuals will be required to undergo a Credit Check and obtain a DBS.
Duties:
First point of contact for all inbound queries from customers
Making outbound calls to customers to obtain information and respond to follow ups
Responding to Web Chat
Responding to business emails
On occasions handling escalated calls
Experience:
Individuals must have previous pensions experience
Be happy to work in a high volume telephone based role (approximately 50 per day)
Be a confident and friendly communicator, with a positive and enthusiastic personality
Excellent written communication / literacy
NB: Unfortunately, due to the high level of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.
