Customer Contracts Administrator
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| Job Type | Permanent Full Time |
| Location | Crawley |
| Area | West Sussex, UK |
| Sector | Customer Service Office Support |
| Salary | £19K - £22K DOE |
| Start Date | |
| Advertiser | Nicola Francis |
| Job Ref | NF10087 |
- Description
- Lloyd Recruitment Services are working with leading repairs and distribution Company in the local area who are looking to recruit for a Customer Contracts Administrator to join their friendly team.
Working within a small team, the Customer Contracts Administrator is primarily responsible for assisting and providing support in the day to day management of contracts. This position has a genuine path of progression for the successful candidate with the willingness to learn.
Salary expectations: £19K- £22K DOE
24 days holiday plus bank holiday
Essential duties and responsibilities:
To assist the customer contract team in processing orders from contracted customers within the service levels of the contracts
Ensure all contracted customers receive a high level of customer service
Help to collate data for the team to provide all contracted customers with status reports as agreed within the customer contracts
Assist in the sourcing and ordering of components required to support customer contracts ensuring on-time delivery
Assist in managing purchase orders for exchange or sale with subcontractors related to each contract, ensuring compliance of agreed service levels and contractual obligations
Assist in the management of any warranty activities for contracted components
Liaise with other depts. within the company to ensure customer service levels maintained
Any other tasks or duties relevant to the level of experience
Education:
Educated to a minimum of GCSE standard or equivalent
Person specification:
Essential:
Computer literate with a good working knowledge of Microsoft office
A willingness and enthusiasm to learn
Desirable:
Previous working knowledge of Quantum IT system is an advantage but not essential
Personal qualities:
Good communication skills and attention to detail
Ability to work using own initiative
Able to work within a small team of highly motivated individuals in a fast-moving entrepreneurial working environment
Working hours 08:30am – 17:00pm
Unfortunately, due to the high volume of applications, Lloyd Recruitment Services are only able to contact shortlisted candidates
