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Customer Contracts Administrator


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2020-01-02 16:11:011970-01-01 Lloyd Recruitment
Job Type Permanent Full Time
Location Crawley
Area West Sussex, UK Crawley
Sector Customer Service & Call CentreOffice Support Other
Salary £19K - £22K DOE
Currency GBP
Start Date
Advertiser Nicola Francis
Job Ref NF10087
Description
Lloyd Recruitment Services are working with leading repairs and distribution Company in the local area who are looking to recruit for a Customer Contracts Administrator to join their friendly team.
 
Working within a small team, the Customer Contracts Administrator is primarily responsible for assisting and providing support in the day to day management of contracts. This position has a genuine path of progression for the successful candidate with the willingness to learn.
 
Salary expectations: £19K- £22K DOE
 
24 days holiday plus bank holiday
 
Essential duties and responsibilities
 
  • To assist the customer contract team in processing orders from contracted customers within the service levels of the contracts
  • Ensure all contracted customers receive a high level of customer service
  • Help to collate data for the team to provide all contracted customers with status reports as agreed within the customer contracts
  • Assist in the sourcing and ordering of components required to support customer contracts ensuring on-time delivery
  • Assist in managing purchase orders for exchange or sale with subcontractors related to each contract, ensuring compliance of agreed service levels and contractual obligations
  • Assist in the management of any warranty activities for contracted components
  • Liaise with other depts. within the company to ensure customer service levels maintained
  • Any other tasks or duties relevant to the level of experience
 
Education:
 
  • Educated to a minimum of GCSE standard or equivalent
 
Person specification:
 
Essential:
  • Computer literate with a good working knowledge of Microsoft office
  • A willingness and enthusiasm to learn
 
Desirable:
  • Previous working knowledge of Quantum IT system is an advantage but not essential
  •  
Personal qualities:
 
  • Good communication skills and attention to detail
  • Ability to work using own initiative
  • Able to work within a small team of highly motivated individuals in a fast-moving entrepreneurial working environment    
 
Working hours 08:30am – 17:00pm
 
Unfortunately, due to the high volume of applications, Lloyd Recruitment Services are only able to contact shortlisted candidates
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