Sales Account Manager
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| Job Type | Permanent Full Time |
| Location | Purley |
| Area | Surrey, UK |
| Sector | Sales |
| Start Date | |
| Advertiser | Kim Williams |
| Job Ref | KW10064 |
- Description
- Opportunities available due to expansion of current team – immediate starts available for January 2020.!
We are delighted to be asked once again to work with a growing business based in Purley, who are looking for experienced Sales Account Managers.
Being the voice of this established company, you’ll be communicating at all levels with businesses throughout the UK, so confidence building B2B relationships is a must.
Some client accounts will be straight forward, others will require researching and coming up with solutions to products they were unaware of being available.
Duties and responsibilities
Account manage and grow a portfolio of 500+ trade clients
Provide an excellent customer service experience covering quotes for products and assisting the customer with technical knowledge
Process sales orders and taking payments for both your existing customer base
Help with any customer service enquiries and resolving any delivery or replacement product issues that may arise from any of your customer base
Call out on monthly marketing campaigns designed to promote new products/existing products
Promote the website online ordering and the mobile app to your customer base
Ensure an outbound call rate of at least 10 hours a month, servicing, negotiating and developing your account base
Work with purchasing on any special orders or products required by your clients, ensuring the best profit margins are made
Undergo regular product and process training sessions to increase knowledge and awareness
Experience and skills
Previous account manager experience is essential
A high level of initiative and ability to work independently
The ability to work and interact with colleagues and clients at all levels
Commercial acumen (understanding profitability and costs)
Exceptional communication: both written and spoken.
Strong organisational and planning skills
A good level of IT competency
NB: Unfortunately, due to the high number of applications received by Lloyd Recruitment Services, we are only able to contact shortlisted candidates.
Keywords: Sales Support, Sales, Telesales, Customer Service, BDM, Customer Relationships, Develop Relationships, Upselling, Communication, CRM, Purley, South Croydon, Beddington, Wallington, Carshalton, Sutton, Purley, Coulsdon, Addington
