Customer Experience Advisor
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|Job Type||Temporary / Contract|
|Area||Greater London, UKSurrey, UK|
|Sector||Customer Service & Call Centre|
- Are you looking for ongoing temporary work?
Are you available at short notice?
Lloyd Recruitment Services, are delighted to be able to assist one of our most prestigious clients, in the search for an experienced Customer Experience Advisor to join their friendly yet professional team.
Working within the customer service team, the successful individual will be required to provide a first class and professional service to clients and customers.
Answering incoming calls (ranging from 50-80), duties will also include responding to online chat and making outbound to discuss any payment discrepancies.
Friendly, busy and reactive customer service department, we are looking for energetic, professional and hard-working individuals who understand the importance of providing a high level of service at all times.
In return for your hard work you will be rewarded with a competitive salary and benefits, free parking along with a superb working environment.
Duties will include:
- Answering incoming calls from clients and customers
- Responding to queries from internal and external sources
- Discussing agreements and contracts
- Call centre and / or face to face/ Retail customer services experience
- Professional and confident communicators
- Fully IT proficient
- Team Player and self-motivated
NB: Unfortunately, due to the high number of applications Lloyd Recruitment Services receive, we are only able to contact shortlisted candidates.
Keywords: Customer Services, Call Centre, Contact Centre, Inbound Calls, Telephony, Incoming Calls, Help Desk, Escalations, Financial Services, Security, Cash Collections, E-mails, Retail, Sutton, Croydon, Banstead, Purley, Morden, Carshalton, Epsom, Mitcham, Tadworth, Wimbledon, Wallington