Account Handler

Account Handler

Permanent | Full-time | Hybrid working after training

Salary £38,000 - £45,000 DOE

Outskirts of Crawley

Are you an experienced insurance professional looking for your next opportunity?

Lloyd Recruitment Services are working with an established insurance client who are looking to recruit an experienced Account Handler to join their team.

This is a great opportunity for someone with a background in commercial insurance who is looking to build on their existing experience, develop their skills and progress their career.

You will play an important role in looking after existing commercial clients, developing strong relationships and ensuring they receive a high level of advice and service throughout the life of their policies.

What You Will Be Doing

• You will have responsibility for looking after clients from initial enquiry through to renewal and beyond. This will include:


• Managing day-to-day requirements for a portfolio of commercial clients.


• Reviewing existing policies and approaching the market where alternative or improved terms may be appropriate.


• Preparing renewal information and discussing options with clients.


• Dealing with new commercial enquiries and helping to develop new business opportunities.


• Liaising with insurers and preparing clear, accurate information for quotations and new business.


• Making policy changes and ensuring clients receive the correct documentation.


• Reviewing documentation carefully to ensure everything is accurate and meets the client's requirements.


• Supporting clients throughout the claims process and maintaining regular communication.


• Building lasting relationships with both clients and insurance providers.


• Keeping accurate records and ensuring all activity is properly documented.


• Working within regulatory, compliance and internal quality standards.


• Providing support across the wider team when required.


• What We Are Looking For


• We are looking for someone who genuinely enjoys working in insurance and takes pride in delivering a first-class service.

You will ideally have:

• Previous experience within commercial general insurance.


• A good understanding of commercial insurance products and the insurance lifecycle.


• Knowledge of Financial Conduct Authority requirements.


• Certificate in Insurance level knowledge, or a willingness to work towards relevant Chartered Insurance Institute qualifications.


• Excellent communication skills and confidence when speaking with clients and insurers.


• A professional and personable approach.


• Strong attention to detail.


• Good organisational skills and the ability to manage competing priorities.


• The confidence to use your own judgement while knowing when to ask for support.


• A positive attitude and a willingness to continue learning.

Career Development

This is a role with genuine opportunity to grow. The successful candidate will be joining an environment where there is scope to increase their knowledge, take on additional responsibility and develop their career within commercial insurance.

Whether you are looking to strengthen your technical knowledge, develop your client management skills or progress into a more senior position in the future, there is room for the right person to grow with the role.

Why Consider This Opportunity?

This could be an ideal move for an experienced Account Handler who wants to work with commercial clients and have the opportunity to develop further within a professional insurance environment. If you are commercially minded, customer focused and looking for a role where your experience and ambition will be valued, we would love to hear from you.

Extra info:

• Refer a friend and you will receive a retail voucher of your choice up to the value of £500. Full details can be found on our website.


• Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.


• By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.