Carer Coordinator
| Job Type | Permanent Full Time |
| Location | Burgess Hill |
| Area | West Sussex, UK |
| Sector | Office Support |
| Salary | £32,000 (DOE) |
| Start Date | |
| Advertiser | Alysha Kirby |
| Telephone | 01342 325316 |
| Job Ref | AK15682 |
- Description
Care Coordinator
£32K DOE
Burgess Hill
Lloyd Recruitment Services are working with a growing care provider seeking an organised and proactive Care Coordinator to join their team.
This is a key role supporting the smooth running of care services, combining rota coordination, compliance, communication, and operational support within a regulated care environment.
Key Duties:
- Coordinate and maintain staff rotas to ensure safe and effective care delivery
- Act as a key contact for service users, families, and care staff
- Maintain accurate care records, scheduling systems, and documentation
- Support safeguarding by identifying and escalating concerns appropriately
- Assist with care planning, risk assessments, and service reviews
- Monitor service performance and escalate issues to management
- Respond to absences or emergencies to maintain continuity of care
- Support onboarding, training, and general administrative duties
- Communicate rota updates and service changes clearly and promptly
- Contribute to audits, inspections, and compliance activity
- Participate in the shared out-of-hours on-call rota
About You:
- Experience in care coordination or a similar health & social care role
- Level 2/3 Health & Social Care (or equivalent experience)
- Highly organised with strong attention to detail
- Calm, confident and compassionate communicator
- Comfortable using digital care systems and basic reporting tools
- Able to work effectively in a fast-paced, changing environment
- Full UK driving licence essential
What’s on Offer:
- £32K DOE plus on-call allowance
- Full-time, permanent role (Monday–Friday, 9–5)
- Office based in Burgess Hill
- 1 week in 4 on-call (including weekends)
- Supportive team environment with ongoing training
- Career development opportunities
- A rewarding role making a real difference
Extra information:
- Refer a friend and earn a retail voucher worth up to £500!
- Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
- By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
