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Junior Travel Agent

https://www.lloydrecruitment.co.uk/job-search/11153-junior-travel-agent/customer-service/west-sussex/job2026-01-30 17:09:582026-05-09 Lloyd Recruitment Services Limited
Job Type Temporary / Contract
Location Crawley
Area West Sussex, UK West Sussex UK Crawley
Sector Customer Service Graduate Opportunities
Salary £19,500 DOE plus excellent company benefits
Start Date 16th March 2026
Advertiser Nicola Francis
Telephone 01342325316
Job Ref NF5360
Description

Junior Travel Agent


Kickstart Your Career in the Travel Industry


Do you have a passion for travel and helping people plan their holidays?  Want to work for a leading travel company while gaining a qualification and earning a competitive salary? If the answer is yes, we want to hear from you!


Lloyd Recruitment Services is excited to partner with a renowned travel business based on the outskirts of Crawley. They’re looking for multiple Travel Agent Apprentices who are ready to kickstart their careers in the travel industry, gain hands-on experience, and achieve a recognised qualification.


What’s in it for you?



  • Salary: £19,500 (rising to £27,000 upon apprenticeship completion)

  • Travel Industry Experience: Join one of the leading travel companies and learn from industry experts

  • Career Growth: Potential to earn up to £28k-£29k with additional training and development

  • 25 Days Holiday + Bank Holidays: Plus, discounts at popular retailers

  • Free On-Site Parking

  • Hybrid Working: Split your week between home and the office

  • Qualification: Level 2 Customer Service Practitioner


Your Role:



  • Assist customers in booking their dream vacations, providing tailored recommendations based on their needs

  • Handle calls, emails, and social media inquiries to provide exceptional customer service

  • Promote a variety of travel products and services to help clients create unforgettable travel experiences

  • Ensure all bookings are accurate and managed through our CRM system

  • Resolve customer issues and complaints efficiently, maintaining a high level of customer satisfaction

  • Work with a supportive team to meet and exceed individual and team goals


What We’re Looking For:



  • Passion for Travel: If you love travel and helping people explore the world, this is the perfect role for you

  • No prior experience required: Full training provided, so just bring your enthusiasm and willingness to learn

  • Great Communication Skills: You’ll be engaging with customers, so strong verbal and written communication is a must

  • Reliable & Punctual: You’ll need to be dependable and organised

  • Level 4 English & Maths (or equivalent) required for the apprenticeship program


Additional Info:



  • Full-time: 35 hours/week, Monday to Friday (shifts between 8:30am - 6:00pm)

  • Start Date: March 16th

  • Apprenticeship Program: 12 months of training followed by a 3-month assessment period


Extra info:



  • Refer a friend and earn up to £500 (see website for details)

  • Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear back within 5 days, please assume you have not been successful

  • By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)


Lloyd Recruitment Services are acting as an employment agency for this vacancy and are an equal opportunities employer.

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Nicola Francis
Recruitment Consultant
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