Customer Services Supervisor

Lloyd Recruitment Services are working with an established company based in the outskirts of Haywards Heath who are looking to recruit a Customer Service Supervisor.

What’s in it for you?

• Salary up to £28,000


• Monday to Friday, 9am-5:30pm


• On site parking


• Plus excellent company benefits

Main responsibilities for the Customer Service Supervisor: 

• Address customer service and after-sales issues effectively


• Manage personal and sales inboxes for queries, requests, and orders


• Liaise with Sales Reps on current and aftersales issues


• Complete all necessary paperwork


• Take ownership of customer issues and ensure satisfactory resolutions


• Collaborate with other departments to deliver top-notch customer service


• Working closely with other departments to resolve issues and provide excellent standards of customer service

Skills and experience needed to be a successful Customer Service Supervisor:

• Previous customer service experience


• Excellent attention to detail


• Professional telephone manner, remaining calm and professional


• Confident in handling and resolving customer issues


• Customer focused


• Competency with computer systems

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Application Note:

Due to high application volumes, we'll only contact shortlisted candidates. If you don't hear from us within 5 days, consider your application unsuccessful. By applying, you consent to our Privacy and GDPR Policy. Lloyd Recruitment Services is an equal opportunities employer and acts as a recruitment agency for this vacancy.