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1st Line IT Helpdesk Engineer


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https://www.lloydrecruitment.co.uk/9077/job2023-07-27 08:40:541970-01-01 Lloyd Recruitment Services Limited
Job Type Temporary / Contract
Location Wincham
Area Cheshire, UK Cheshire UK Wincham
Sector IT
Salary £15 per hour
Start Date ASAP
Advertiser Mollie Egan
Telephone 01737221999
Job Ref ME13302
Description
1st Line IT Helpdesk Engineer

 

Temporary Contract: 3 months

Pay Rate: £15 per hour

Location: Wincham

 

Join our client’ dynamic IT support team as an IT Helpdesk Engineer (First Line Support). You'll handle internal IT tickets for various applications, including Dynamics 365 and Microsoft Office.

 

If you thrive in a fast-paced environment, excel at multitasking, and are dedicated to excellent customer service, we want to hear from you!

 

Responsibilities:

 



  • Manage and resolve diverse IT enquiries promptly, ensuring high customer satisfaction.


  • Collaborate with the IT support team to provide global colleague support.


  • Perform essential administration tasks for ticket management and IT reporting services.


 

Requirements:

 



  • Experience in handling multiple task workloads and high volume IT enquiries.


  • Proficiency in troubleshooting Dynamics 365 and Microsoft Office applications.


  • Strong communication and interpersonal skills with a customer-focused approach.


  • Adaptability to a team-oriented environment and effective collaboration.


  • Proven problem-solving skills and attention to detail.


 

 

 

Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

 

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

 

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

 

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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