Field Service Engineer
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| Job Type | Permanent Full Time |
| Location | Slough |
| Area | Greater London, UK |
| Sector | Engineering |
| Salary | £25,000 |
| Start Date | ASAP |
| Advertiser | Chelsea McGreig |
| Telephone | 01372818299 |
| Job Ref | CM13196 |
- Description
- Calling all Field Service Engineers
Lloyd Recruitment Services are looking for experienced Field Service Engineers to join our fast-growing client based in Slough. You should be co-operative, methodical and most importantly a team player. Once a customer has requested a call-out, you will be the first person on site to assess/resolve the fault on their photocopier and must therefore be an enthusiastic worker with excellent communication skills and a can-do attitude.
What’s in it for you:
£32,000pa
Stakeholder pension scheme
Benefits hub
Healthcare cash plan
CSR Volunteer Day
Life Assurance
Comprehensive EAP scheme
Flexible working arrangements
Key responsibilities:
Service, repair & install various types of photocopier equipment, which may require connecting to the client’s network in accordance with the Mandatory Call Procedure.
Establish and maintain professional relationships and communicate in a professional manner with customers, team members, managers and other departments.
Discuss service problems in a polite and informative manner with clients and provide a post call summary of the fault, outcome and actions to the relevant person.
Signal commercial opportunities to the Sales & Marketing Departments via sales lead generation form.
Maintain customer’s equipment and devices to the highest standards to achieve individual KPI’s
Maintain and manage car stock as/when needed
Understand and account for the Health & Safety risks involved when repairing machines.
Assist with workshop and warehouse activity as/when required
Suggest improvements to the Company's systems, practices and procedures wherever possible.
Ideal candidate will:
Have 5 years of field photocopier service experience
Have the ability to work on a client's network, along with troubleshooting experience for print/scan and other utilities
Full UK Driving License essential
Excellent communication skills
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants.
If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you
