Customer Service Advisor
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Permanent Full Time |
| Location | Slough |
| Area | Berkshire, UK |
| Sector | Customer Service |
| Salary | £18,000 to £22,000 |
| Start Date | ASAP |
| Advertiser | Pippa |
| Telephone | 01372818299 |
| Job Ref | PS 12775 |
- Description
- Customer Service Advisor
This is an office-based position.
Lloyd Recruitment are pleased to be working with an established company based in Slough.
As a Customer Service Advisor, you will be the first port of call for customers to log repairs and aid in any queries or questions whilst ensuring customer satisfaction is always met.
Pick-up all incoming calls within set timescales (20seconds)
Regular watch of the wallboard to see calls is queue etc.
Keep customers informed and updated at all times ensuring the customer experience/service is met throughout the call
Pass calls to relevant departments
Liaise with the planners with queries called through
Liaising with the planned works team if a query comes through for planned jobs taking place
Help the Customer Solutions Supervisor with Ad-hoc requests/tasks
Aid team members as and when required
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
