Sales and Support Administrator
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| Job Type | Permanent Full Time |
| Location | Leatherhead |
| Area | Surrey, UK |
| Sector | Office Support |
| Salary | £30,000 |
| Start Date | ASAP |
| Advertiser | Chelsea McGreig |
| Telephone | 01372818299 |
| Job Ref | CM 12726 |
- Description
Lloyd Recruitment Services are pleased to be working with a leading global organisation based in Leatherhead, looking for a Sales & Service Administrator to join the team.
Working in this newly created role, the ideal candidate will have a strong background in administration and supporting a team in a variety of tasks. The role will require a hands-on approach with the willingness to lean new skills and processes on an ongoing basis. This is a pivotal position supporting the busy Sales and Service departments.
What’s in it for you:
Working for a global, market leading organisation
Salary up to £30,000
Flexible working (office / work from home split)
Ongoing training programme
Generous company pension
Life insurance
25 days annual leave plus bank holidays
Parking onsite
Early finish on a Friday
Duties and Responsibilities:
Supporting the Sales and Service Team in producing quotes for customers as required and processing these quotes through to Sales Order on internal Company systems
Validate and process accepted quotes as well as sending quotes to clients
Prepare and send contract documents
Liaising with customers to ensure they receive all orders in a timely fashion
Organise distribution and shipping of merchandise worldwide, including relevant commodity codes
Inspect and verify incoming goods against invoices or other documents, record shortages and reject damaged goods
Maintain internal shipping record-keeping systems (Import/Export documentation)
Liaise with supplies and logistic companies
Make necessary verifications against documents
Record all work on the company CRM
Log and pass on invoices to the relevant department
Upload and update product pricing lists
Ensure all customers are provided a first-class service from start to finish
Answer phones and field calls to the relevant teams
Work with the wider team, attend
Liaise with international office network
Required Skills & Experience
Previous use of a CRM systems (Salesforce/Dynamics, desirable)
Competent user of Microsoft Windows, Office and web portals etc
Previous sales support and/or service delivery experience (desirable)
Educated to degree level (desirable)
Experience of shipping (desirable)
Previous administration experience within an office environment
Solid experience of working with customers and suppliers
Excellent telephone manner and communication skills
Meticulous attention to detail
Strong organisation and administrative skills
Eager to take on new challenges and use initiative in problem solving
Proactive team player
Calm under pressure
NB:Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
