Remote - Customer Service Advisor
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| Job Type | Permanent Full TimePermanent Part Time |
| Location | Home based after 2 weeks training |
| Area | Surrey, UKHome Based, UK |
| Sector | Customer Service |
| Salary | £22,000 to £26,000 |
| Start Date | |
| Advertiser | Kim Williams |
| Telephone | 01372818299 |
| Job Ref | KW 12564R |
- Description
- Remote - Customer Service Advisor - Full Time and Part Time
Our client is looking for customer focused individuals who enjoy building a rapport with customers, and are able to engage whilst providing a professional, understanding and friendly service.
The Position:
You will be a friendly voice at the end of the phone, providing support and guidance to individuals who need to discuss potential payment difficulties, and assist them in coming up with alternative payment plans/options to suit their particular difficulties (short or long-term). It’s an extremely rewarding position, where you will be dealing with simple queries or indeed more complex situations. Our client’s mission is to keep a constant focus on improving their customers experiences, and they also believe that their success, could not have been achieved without their people, and as the business grows, so do the future opportunities for their staff members.
The Individual:
Friendly and professional telephone manner
Enjoy working in a customer service focused position
A strong team player
Able to work to timescales and under pressure
Full training will be provided, and you will gain the opportunity to join a friendly and supportive team with a dedicated Team Leader on hand.
The Salary Package:
£500 Flexible Benefit Allowance or cash alternative onto basic salary
25 days holiday plus Bank Holidays Quarterly bonus scheme
Pension contribution - Minimum 3% with an employer matched contribution
Corporate rates for private medical insurance and other insurance related products
Employee assistance programme
Enhanced family friendly policies
Sharesave Scheme
Childcare vouchers
Discounts on high street brands
Working options:
Office/Hybrid - full time training in Redhill for first 2 weeks, then can continue working in the office, or request Hybrid option from 6 months once probation completed (£24-26k + package outlined below)
Remote - full time training in Redhill (2 weeks initially - accommodation will be paid for in local hotel Mon-Thur), then once a month visits for team meetings and get-togethers (£22-24k + package outlined below)
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
