Sales and Business Coordinator
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| Job Type | Permanent Full Time |
| Location | Reigate, Surrey |
| Area | Surrey, UK |
| Sector | Customer Service Financial Services |
| Salary | £20000 - £24000 + Bonus Incentives |
| Start Date | ASAP |
| Advertiser | Mollie Egan |
| Telephone | 01737221999 |
| Job Ref | ME12584 |
- Description
Are you experienced in sales, but looking to move more into a customer services role.?
You could be someone who’s currently/previously worked in a customer services setting, and keen to move into a more sales environment but in a support capacity.?
Would you be interested in working alongside sales consultants, field sales team and other business areas to ensure that they are provided the best support to sell the companies finance products.?
Would a supportive team, with initial and ongoing guidance, training and development from your dedicated team leader appeal to you.?
You will be a welcoming voice that is able to assist with sales queries and requests, as well as being an attentive listener and problem solver, whilst protecting the customers information through GDPR and Data protection guidelines. This is a varied role where no two days are the same.
You will be part of a team that is in charge of dealing with and responding to a wide range of queries, as well as transferring inbound calls to the appropriate teams.
But what exactly is the role?
Handling inbound telephone queries from supporting dealers and internal sales staff
Giving appropriate advice in order to resolve dealer queries or requests
Liaison with dealers, field personnel, and other business areas
Managing all incoming mail and the department mailbox in accordance with the Service Level Agreement timelines
Assisting with the review and approve/decline of credit proposals within individual approved credit authority
Dealing with or escalating any identified risks in relation to the company’s risk policies and/or legislative and regulatory guidelines in accordance with the risk framework
What is expected of you?
Strong verbal and written communication skills
IT proficient
A team player, whilst also being able to work autonomously
A strong desire to progress
Ability to work well under pressure and to tight deadlines
Able to build strong, meaningful business relationships
The important part:
£20,000 – £24,000 per annum dependent on experience
Excellent benefits package plus annual bonus earnings
25 days holiday per annum, plus bank holidays.
Pension contribution. Minimum 3% with an employer matched contribution.
Corporate rates for private medical insurance and other insurance products
Employee assistant programme and enhanced family friendly policies
Sharesave scheme
Discounts on high street brands
Local retail discounts
After 6 months office based training, the role will move to hybrid, with a min of 3 days a week in the Redhill office.
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
