Business Development - Customer Services
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| Job Type | Temporary / Contract |
| Location | Coventry |
| Area | Midlands, UK |
| Sector | Customer Service Sales |
| Salary | £23,000 to £26,000 |
| Start Date | |
| Advertiser | Chelsea McGreig |
| Telephone | 01372818299 |
| Job Ref | EW 12550 |
- Description
- Business Development - Customer Services
12 month Fixed Term– possibility of permanent opportunities
Salary £26k
Excellent Benefits Package
Opportunity for a focused individual to join our client, a leader in the leasing and Finance industry to join their team as a Business Development Executive.
Joining a friendly team, this role would suit an individual from a customer service, call centre or sales background.
The Role:
To maintain and grow existing relationships within the dealer network, whilst developing new business in line with achieving customer retention and sales objectives. Utilising all communication methods such as inbound and outbound calls, emails and messaging to develop best in class customer relationships.
Support the Corporate Business Development Managers (CBDMs) to develop and maintain relationships with key corporate customers by providing fleet management services, whilst considering operational and reputational risk.
Develop new business opportunities, in conjunction with the CBDMs and the dealer networks, through efficient and effective handling of new enquiries.
Increase the penetration of additional value adding products / services through effective modelling of dealer quotations and upselling opportunities.
Build rapport with, and be a dedicated point of support for a select group of corporate customers defined by management and act in conjunction with the CBDMs to develop new business, resolve issues, difficulties or problems experienced and provide reporting as requested.
The Individual:
Previous experience working in a sales and call centre environment
Communicate with corporate clients
Able to work to targets and deadlines
Full UK Driving Licence essential
Good customer contact handling and customer management skills (verbal and written) is essential
Strong numeric and analytical skills with meticulous attention to detail
Ability to use Excel at intermediate level is required
NB: Lloyd Recruitment Services would like to thank you for taking the time to apply to this vacancy. However, unfortunately due to a high number of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within seven days, please assume that you have not been shortlisted on this occasion. However please do join our Facebook community, to be the first to see our new positions.
